Exchange & Returns
Please return the items with postage prepaid to our warehouse. Once we receive the return, we will notify you by email.
CAMO-Tackle - A. Ernst & S. Pechel GbR
Neumann-Reichardt-Str. 27 - 33
To be able to assign your return, we need either the order number from the online store or the invoice number, a printout of the invoice would be optimal. In case of an exchange, please also include a note about what should be exchanged and what replacement items you would like to have. A phone number for any queries is also always very helpful.
If you have received a defective product, we will of course exchange it free of charge. Please contact us and send us a photo of the defective item, as well as the order or invoice number. We will then contact you immediately to discuss the further procedure.